Terms of Service

1. Agreement to these terms

By accessing or using Prezoa (the “Service”), creating an account, or clicking “I agree” or similar, you enter into a legally binding agreement with Moore Global Solutions Limited (“we”, “us”, “our”). If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms, and references to “you” include that business.

If you do not agree to these Terms, you must not use the Service.

2. The Service

Prezoa is a software-as-a-service platform that uses artificial intelligence (provided by Anthropic, PBC via their Claude API) to generate pitch decks, business presentations, and related materials. The Service includes:

• AI-powered pitch deck generation
• A web-based deck editor and export tool
• Shareable deck links
• User account management and billing

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. Where we make material changes, we will give you reasonable advance notice.

3. Eligibility and accounts

You must be at least 18 years old to use the Service. By registering, you confirm that you meet this requirement.

You are responsible for:

• Maintaining the security of your account credentials
• All activity that occurs under your account
• Promptly notifying us at hello@prezoa.com if you suspect unauthorised access

You may not create accounts by automated means, create multiple accounts to circumvent usage limits, or share account credentials with third parties.

4. Subscription plans and billing

4.1 Available plans

All prices are in GBP and inclusive of VAT where applicable. We reserve the right to adjust pricing with at least 30 days written notice to existing subscribers.

4.2 Free trial (Pro plan)

The Pro plan includes a 3-day free trial for new subscribers. You must provide valid payment details to access the trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your card will be charged £19.00 and your subscription will continue on a monthly rolling basis. You can cancel at any time before the trial ends at no charge.

4.3 Billing cycle and renewal

Subscriptions are billed monthly in advance. Your subscription renews automatically on the same date each month unless cancelled. We use Stripe as our payment processor; by subscribing, you authorise Stripe to charge your payment method on a recurring basis.

4.4 Deck credits

Each deck generation costs one credit. Credits are allocated monthly and reset on the 1st of each calendar month regardless of your billing date. Unused credits do not roll over. Credits are non-transferable and have no monetary value.

4.5 Cancellation and refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain access until then. We do not offer pro-rata refunds for partial months, except:

• Where required by applicable consumer law (including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013)
• Where the Service was materially unavailable for a sustained period due to our fault
• At our sole discretion in exceptional circumstances

To request a refund, contact us at billing@prezoa.com within 14 days of the charge.

4.6 Consumer cancellation right

If you are a consumer (not purchasing for business purposes) based in the UK, you have a statutory 14-day right to cancel from the date of your initial purchase under the Consumer Contracts Regulations 2013. However, by requesting access to the Service immediately upon purchase you acknowledge that we begin providing the Service before the 14-day period expires. If you have already used the Service, you may lose your full refund entitlement for the portion of the service already delivered. We will calculate any refund on a pro-rata basis for the unused portion.

5. Acceptable use

You may use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service to generate content that is unlawful, defamatory, fraudulent, misleading, or in breach of any third party's intellectual property rights
• Use the Service to generate investor materials containing materially false or misleading statements, or to commit or facilitate financial fraud
• Attempt to circumvent credit limits, usage caps, or access controls
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use automated tools (bots, scrapers) to access the Service
• Resell or sublicense the Service without our express written consent
• Interfere with the availability or integrity of the Service
• Use the Service in any way that breaches the Anthropic Usage Policy applicable to Claude AI outputs

We reserve the right to suspend or terminate your account immediately if we determine, at our sole discretion, that you have breached this clause.

6. AI-generated content and your responsibility

The Service uses Claude AI by Anthropic to generate pitch deck content. You acknowledge and agree that:

• AI output is not professional advice. Nothing generated by Prezoa constitutes legal, financial, investment, or professional advice of any kind. You must independently verify the accuracy of any figures, projections, or statements before presenting them to investors, lenders, or any third party.
• You are responsible for your content. You are solely responsible for any claims, representations, or statements made in decks generated using your account. We accept no liability for any decisions made by third parties based on AI-generated content.
• No guarantee of accuracy. AI models can produce inaccurate, incomplete, or outdated information. Prezoa makes no warranty as to the accuracy, completeness, or fitness for purpose of any generated content.
• Ownership of output. Subject to payment of applicable fees, you own the output content generated using your account inputs. We do not claim ownership of your generated decks.
• Demonstration content. Any example decks shown on our marketing pages are for illustrative purposes only. We are not affiliated with, endorsed by, or connected to any companies referenced in demonstration materials.

7. Intellectual property

7.1 Our IP

The Service, including its software, design, branding, trademarks (“Prezoa”), and all associated content created by us, is owned by or licensed to Moore Global Solutions Limited. Nothing in these Terms grants you any right to use our trademarks, trade names, or branding without our express written consent.

7.2 Your content

You retain all intellectual property rights in the inputs you provide (company data, answers, logos) and the outputs generated for your account. By using the Service, you grant us a limited, non-exclusive licence to process your inputs solely to provide the Service to you.

7.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose, including improving the Service, without obligation to you.

8. Disclaimers and limitation of liability

8.1 Service provided “as is”

To the fullest extent permitted by law, the Service is provided on an “as is” and “as available” basis. We make no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 Limitation of liability

To the fullest extent permitted by applicable law, Moore Global Solutions Limited shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunity
• Any decisions made by third parties based on AI-generated content
• Any inaccuracies in AI-generated content
• Service interruptions or data loss

Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of: (a) the total fees paid by you to us in the 3 months immediately preceding the event giving rise to the claim, or (b) £100.

8.3 Consumer statutory rights

Nothing in these Terms affects your statutory rights as a consumer under applicable UK law, including rights under the Consumer Rights Act 2015. Our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other matter that cannot be excluded or limited by law is not limited.

9. Data protection

The processing of personal data is governed by our Privacy Policy, which forms part of these Terms. By using the Service, you agree to the collection and use of data as described therein. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

10. Third-party services

The Service integrates with third-party services including Anthropic (AI generation), Stripe (payments), and Unsplash (images). These are governed by their own terms and privacy policies. We are not responsible for the practices of these third parties.

11. Termination

We may suspend or terminate your account and access to the Service:

• Immediately if you breach these Terms
• On 30 days' notice if we decide to discontinue the Service
• Immediately if required by law or court order

On termination, your right to use the Service ceases immediately. We will retain your data in accordance with our Privacy Policy. Clauses 6, 7, 8, 9, 12, and 13 survive termination.

12. Changes to these terms

We may update these Terms from time to time. We will provide at least 14 days' written notice of material changes by email or prominent in-Service notice. Continued use after the effective date constitutes acceptance. If you do not accept revised Terms, you may cancel your subscription without penalty within the notice period.

13. Governing law and disputes

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that:

• If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts
• We or you may seek urgent interim relief in any competent jurisdiction

Before commencing formal proceedings, we encourage you to contact us at hello@prezoa.com to resolve any dispute informally. We will endeavour to respond within 5 business days.

If you are a consumer and unhappy with how we handle your complaint, you may refer the matter to an Alternative Dispute Resolution (ADR) scheme. We will advise you of the appropriate scheme at the time of any dispute.

14. General

• Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Moore Global Solutions Limited regarding the Service.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights to an affiliate or in connection with a merger or acquisition.
• Force majeure: We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including acts of God, governmental actions, or third-party service failures.
• Notices: Notices to you will be sent to the email address on your account. Notices to us should be sent to hello@prezoa.com.

15. Contact